Terms and Conditions

Please take some time to read through these terms and conditions.

A booking deposit of £50.00 is required to confirm your wedding date. On payment of this deposit, you are agreeing to these terms and conditions.

Your booking deposit can be paid via bank transfer or cash at your consultation, your wedding date is confirmed with us once this is paid.

You will be sent a detailed invoice confirming all your details after the booking deposit is paid.

All payments are non-refundable including when a cancellation is made after the booking fee has been paid.

A complimentary consultation is offered where we can meet to discuss hairstyles for you and your bridal party, this also gives us the opportunity to see your hair and confirm it is right for your chosen style. We also offer hair extensions at an extra cost, which are prepared and ready to use at your hair trial. Payment for hair extensions is made when ordering.

Hair trials are held at the the hairdressers home in WR14 2UL or WR2 4BS. We can come to you if preferred for an extra charge to cover our travel costs. Travel cost is at the time of booking and will be stated on your invoice.

Hair trials are normally held three to six months in advance of a wedding day. During busy periods it might not be always possible for us to schedule trials at weekends, particularly on a Saturday. We will be able to advise you on our availability at the time of booking.

In the unlikely circumstances that one of us is sick on your wedding day we have a team of local wedding suppliers who we work closely with that we can call upon to help out.

We aim for all our brides to be 100% happy with the service we provide, this is especially important at the hair trial. Two hours is allocated for a trial, during this time we will do everything we can to create a style you are happy with. If a second hair trial is requested there will be an extra charge. 

All packages include the brides hair trial only, however trials for other members of the bridal party can be added at an extra cost.


We understand that sometimes circumstances change and this can not be helped. If you cancel your booking with us the terms for cancellation are as follows.

Six months before your wedding day 25% of your package fee must be paid minus your deposit and trial fees (if paid).

Three months before your wedding day 50% of your package fee must be paid minus the deposit and trial fees (if paid).

One month before your wedding day 100% of your package fee must be paid.

We may take photographs on the day of your wedding to add to our website and for use on social media. Please let us know if you are not happy with this last sentence of the terms and conditions.

Contact Us

If you have any questions about The Big Hair Day or would like to enquire about availability on your wedding date we will be delighted to hear from you.


     07812 540133